Heard a good question today to help one define one’s expectations.
Now to be clear, one’s expectations are different from one’s goals. A goal is something you don’t have but you want it. An expectation might be something you don’t have and you don’t want it — expectations sort establish the floor to your goals.
When defining one’s expectations, ask: “What would be really disappointing 2 years from now?”
“Two years” might be the time frame for a business plan. The time frame might be different if one was defining expectations for a party next week or how a child turns out as an adult.
But for a business, one’s goal might be: Have 10 ongoing customers by the end of 2012.
One’s expectation might be: I’d be really disappointed if I still have only the two customers I have now in two years.
Using the word “disappointed” seems to really help define the bottom.
I got this gem from a business coach named Lightning — what a great name! Click here to learn where a guy gets such a nickname.